It's a convenient neighbourhood parcel locker that is operated by Singpost with over 160 locations to choose from. You choose the location, we send your parcel there, and you pick it up like a boss! No human interaction required. Absolute discreetness beyond imagination. More details here.

Great question. Here’s how it goes down:

1. Choose your POPstation here and enter your preferred collection point details in the "Order special instructions" free text box in Cart before Checkout.
2. Select the POPstation delivery option at Checkout.
3. As soon as it ships, we will email you a tracking link so that you can follow its journey.
4. Wait for 3 to 4 working days.
5. Once the parcel arrives at the POPStation, you will receive an email and SMS notification with a collection PIN and locker number.
6. Collect anytime within 3 calendar days to the locker and enter the code to retrieve your booty.

You can get more details here.

Easy peasy! Head over to www.singpost.com/locate-us and discover your nearest locker that's convenient for your pick up.

Safer than your secret snack stash. Each locker is secure, access is PIN or QR-based, and only you (or your very trustworthy cat) can collect it.

You’ll get reminders that your parcel is waiting for its big reunion with you. But if you leave it too long (after 3 calendar days), it’ll be returned to sender. No ghosting allowed!

If you need help, give our support crew a shout.

We admire your spontaneity, but once your parcel’s en route to a locker, it’s locked in (literally). If you need help, give our support crew a shout.

Yup! POPStation is our Beyoncé of delivery methods that is loved by the masses and reliable. Just remember: you gotta be chill enough to wait 3 to 4 working days.

No, you do not have to pay any additional cost to collect your parcel at the POPStation.

No, you do not need to register for a POPStation account.

You may authorise someone to collect your parcel from POPStation on your behalf, by forwarding the notification email, SMS or Delivery Advice to the authorised person at your discretion. Please note that you will bear the full responsibility for supplying the message details to a third party who is collecting the parcel in your name.

You may contact us with the missing details including your order number and order details.

As soon as it ships, we will email you a tracking link so you can follow its journey. When it's ready, you'll get a notification via email or SMS with a QR code or collection code, and you have three days to pick it up.

You can track the status of the shipment at www.singpost.com/track-items with the tracking ID provided.

This is normal as it will be delivered first to the sorting centre and maybe a few other POPstation before reaching the final POPstation. If you still have concerns you can reach out to us with your order details.

You can return your online purchase to any POPStation if you have a valid return label issued by us and subject to compliance to our Refund Policy. Simply pack the item you wish to return in a box and go to any POPstation. Place the ezyReturn label that can be printed at the locker onto the box and put inside the locker. A step by step instructions are provided at the locker screen. More details here.